Customer support

Game keys are unique codes that grant you access to download and activate a specific game. When you purchase a game key from our website, you will receive a code that can be redeemed on the respective gaming platform (e.g., Steam, Origin, or Uplay). Once redeemed, you can download and play the game on your preferred device.

Games Infinity accepts a variety of payment methods, including major credit card operators and popular online payment platforms. Note that we are not affiliated with any of these payment operators, and you must contact them if you encounter any payment processing issues.

Absolutely! At Games Infinity, we prioritize the security of our customers' payment information. We utilize industry-standard encryption protocols and secure payment gateways to protect your personal and financial data.

Unfortunately, once an order has been placed and payment has been processed, we are unable to cancel or modify the order. We recommend reviewing your order carefully before completing the purchase to ensure accuracy. You may, however, initiate a refund upon purchase - please see our Refund Policy page for details.

If you experience any issues with your payment or have questions about billing, we encourage you to contact our customer support team. They will be happy to assist you and provide the necessary guidance to resolve any payment-related concerns. You can find our contact information on the Games Infinity website.

The payment processing time at Games Infinity is typically instantaneous. Once your payment is successfully processed, you will receive your purchased game's activation key via email or your Games Infinity account. In rare cases, there may be a slight delay due to technical issues, but rest assured that our team works diligently to minimize any delays.

Creating an account at Games Infinity is quick and easy. Simply visit our website and click the "Sign Up" button. Fill in the required information, including your email address and a secure password, and follow the prompts to complete the registration process. Once done, you will have your Games Infinity account ready to use.

Yes, you can update the email address associated with your Games Infinity account. Log in and navigate to your account settings or profile section and look for the option to change your email address. Remember to verify the new email address to ensure it is successfully updated.

Absolutely! Your Games Infinity account is designed to be accessible from multiple devices. Whether you're using a computer, smartphone, or tablet, simply log in with your account credentials, and you'll be able to manage your purchases, view your activation keys, and enjoy a seamless gaming experience across devices.

If you suspect any unauthorized activity on your Games Infinity account, we recommend immediately protecting your account. Please change your password as soon as possible and ensure it is strong and unique. Review your recent account activity, including purchases and login history, and contact our customer support team to report any suspicious or unauthorized activity. We take account security seriously and will promptly assist you in resolving the issue.

If you come across an invalid or non-working activation key, please contact our customer support team immediately. Provide them with the details of the key and any error messages you receive. Our dedicated support staff will assist you in resolving the issue and provide a suitable solution.

If you accidentally purchase the wrong game or activation key, please let us know as soon as possible. Depending on the circumstances, we can help you with an exchange or refund. However, it is important to note that certain restrictions may apply, so it's best to contact us promptly for assistance.